TotalCare
0845 355 0877 e:tcinfo@bhr-totalcare
     09 Feb 2010
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Best people practice for people in business
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Take the RISK out of employing people!

There are many risks of employing people but some of the biggest involve the law. Whether it is employment, discrimination or health & safety, employers of all sizes need to minimise their risk.

TotalCare is a fixed cost service to protect your organisation against employment tribunal claims and health & safety prosecutions.

Minimise the RISK

Minimising the risk of litigation involves three stages:

  The risk The solution
Documentation: Cases can be automatically lost if you do not have the right documentation. The TotalCare service ensures you have the right documents.
Process: Following the right process is vital to reducing the risk of losing a legal action. We will ensure you have all the required processes in place and that they are kept updated.
Action: When problems do arise the key is to handle them correctly. You will have access to experienced advisors who will give you expert, practical advice and work with you to resolve the problem within the law.

Not only can you reduce your risk, you can also have SECURITY:

  • Our insurance broker partners will provide you with insurance underwritten by the leading insurer, Hiscox.
  • This insurance protects you against awards under employment and discrimination laws and will meet the legal costs of any health & safety prosecution.

Do not leave your business at RISK!
 
Learn more about: TotalCare HR TotalCare Health & Safety
 
Discover the low cost of protection: Obtain a quote Call us on: 0845 355 0877
 
Hiscox Insurance Company Limited is authorised and regulated by the Financial Services Authority.

TotalCare HR Service

Your TotalCare HR service will include:

Evaluation and setup

Once you have signed up for our service, our first priority is to work with you to ensure your contracts, policies and processes are legally compliant. This involves:

  1. Evaluation of your current HR documents and policies.
  2. Production of all the required documents eg contracts of employment.
  3. Production of all essential policies.
  4. On-site visit to agree final documents and introduce the website and other services.
Web service

You will have unlimited access to probably the most comprehensive HR website available in the UK today. The BusinessHR TotalCare website contains all the information you need to manage effectively a workforce of whatever size, and includes:

  1. Over 25 additional discretionary HR policies which can be customised and downloaded, on subjects such as mobile phones, relocation, retirement.
  2. A comprehensive range of letters which can be customised and printed, eg offer letter, absence warning, change to terms and conditions.
  3. Forms to ease many aspects of HR administration, eg application form, flexible working request, leaver's checklist.
  4. Step by step guides to help you manage everything from recruitment to dismissal.
Full image of typical page

You will have a complete HR knowledge base readily accessible at any time.

Regular updates

You will receive the following:

  1. Monthly e-newsletter with updates on legal changes and HR best practice.
  2. Regular hot topic email which provides more in-depth information on relevant topics. Past topics have included the new smoking law and handling personal relationships in the workplace.
  3. Specific alerts where there has been a major change in the law which requires a significant change to your HR policies.

Adviceline

Our adviceline is not just there for an emergency, it is a resource we encourage you to use for all your HR questions. You can contact our advisors, either by phone or email, to receive practical advice on how to handle any HR issue.

We pride ourselves on the quality of our advisors. All are Chartered Members of the Insitute of Personnel and Development (MCIPD) and have substantial line management experience in a number of organisations. Our clients often comment on the friendly, personal and practical way in which we assist them: you will not get legal talk from our team but clear advice on the action you need to take.

A final benefit of our helpline is that you will always receive a follow-up email which details the advice you have been given, so nothing is left to chance!

Annual visit

In years two and three of the policy we will visit you to:

  • review your personnel policies, processes and record keeping
  • provide an overview on recent changes to employment law and known future changes
  • ensure you are getting the maximum value from the website
  • discuss any other HR concerns or issues you may have.

Incident management

By working regularly with our HR advisors there is a very low likelihood of an employment tribunal claim arising. If such an event does occur an advisor will work closely with you and liaise with the insurer.

Additional services

Clients can purchase additional consultancy services including:

  • job evaluation
  • disciplinary investigations
  • restructuring advice
  • TUPE due diligence.

Training on HR-related topics can also be purchased, for example:

  • employment law update
  • handling discipline and dismissal
  • handling absence, stress and disability
  • recruiting within the law.

Contact us to find the low cost of reducing your HR RISK: obtain a quote or call us on 0845 355 0877

TotalCare Health and Safety Service

Your TotalCare health and safety service will include:

Evaluation and setup

Once you have signed up for our service, our first priority is to work with you to ensure your health and safety policies and processes are legally compliant. This involves:

  1. Evaluation of your current health and safety (H&S) documents, policies, systems and risk assessments.
  2. Initial on-site visit by a specialist consultant to review your current H&S status.
  3. Development of an H&S action plan.
  4. Development of H&S system, policies and generic risk assessments.
  5. On-site visit to assist you with implementation of your H&S risk management system and action plan.

Web service

The TotalCare website contains a wide number of H&S documents and forms that you can download as often as required. This makes it easy to keep all the records you need to stay compliant.

Regular updates

You will receive the following:

  1. Notification of any major legal change and, where necessary, an update for your H&S risk management system.
  2. Quarterly newsletters to keep you informed about a wide range of H&S issues and advice.

Adviceline

Our adviceline is not just there for an emergency, it is a resource we encourage you to use for all your H&S questions. You can contact our advisors either by phone or email to receive practical advice on how to handle any H&S issue.

A further benefit is that you will always receive a follow up email which details the advice you have been given, so nothing is left to chance.

Annual visit

In years two and three we will visit you to:

  • undertake an audit of your health and safety risk management system
  • undertake a generic risk assessment to ensure safe systems of work
  • hold a general health and safety discussion on legislation and updates,
    and to evaluate how your system is working for your organisation
  • review any training arrangements and requirements
  • undertake an accident/incident reporting review.

Incident management

By working closely with our team, we believe it is very unlikely that you will experience a major H&S incident. However, you will have the peace of mind of knowing that in the event of any accident or incident you will have an experienced H&S advisor working with you. In addition:

  • we will liaise with all enforcing authorities on your behalf with regard to any serious accident or incident
  • we will liaise on your behalf with the enforcing inspectorate with regard to any Prohibition and/or Improvement notices.

Additional services

There are many different facets to health and safety and clients can purchase a wide range of additional services that meet their specific needs, including:

  • Fire risk assessments
  • Asbestos surveys and consultancy
  • Noise assessments
  • Legionella risk assessment
  • Wide range of H&S training courses available

We pride ourselves on the quality of our consultants, who possess a wide range of experience and recognised H&S qualifications. In addition, we have a number of specialist consultants available who can be used to answer questions on those more unusual H&S issues. You will find our consultants not only knowledgeable but also practical in their advice and assistance.

Contact us to find the low cost of reducing your H&S RISK: obtain a quote or call us on 0845 355 0877

 

Extraordinary insurance by Hiscox

'Peace of Mind' through insurance!

www.hiscox.com

The insurance provided by Hiscox, as part of the BusinessHR TotalCare service, covers clients for a wide range of legal risks, not just those associated with employment. Owners, Directors and managers can have 'Peace of Mind' as it covers not only the organisation but also their personal risk.

This comprehensive cover provides protection for:

  • The legal costs and awards arising from an employment or discrimination claim.
  • The defence costs of any Health & Safety, environmental or other regulatory prosecution.

In addition:

  • Directors or senior managers are protected against designated claims made personally against them including; Health & Safety and other regulatory claims, claims arising from pollution, and claims brought by shareholders.
  • The organisation is protected against a range of risks including claims in respect to taxation, data protection, pollution and losses due to employee dishonesty.
Contact us to learn more about this comprehensive protection and the TotalCare service.


Full cover details can be found in the policy wording
Any insurance quotation will be provided by a broker authorised and regulated by the Financial Services Authority.

Hiscox Underwriting Ltd and Hiscox Insurance Company Ltd are authorised and regulated by the Financial Services Authority. This policy is only available for UK based entities.
www.hiscox.com


You can get a quote from a participating broker directly, or you can contact us to arrange a quote.



Contact: email Phone: 0207 7247 6595
FirstCity is a long established Lloyds broker which is majority owned by its employees. This fosters an independence and objectivity not typically found in larger insurance broking firms, and promotes highly customer focused teams at all levels. The success of this philosophy has been confirmed by our performance.

Although your primary relationship is with BusinessHR Solutions Ltd, parts of the service are supplied by Hiscox.
Hiscox Insurance Company Limited is authorised and regulated by the Financial Services Authority.
 
 
 
 
 
 

 

 

 

 

   
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2010-02-09 11:57:03   Print this page